All Systems Operational

About This Site

We build trust through transparency, which means we are honest and clear in everything we do. This includes real time visibility into our platform health.

We constantly monitor the Sparkle platform and provide updates on downtimes and uptime. If at any point, we experience any service interruptions, you will find that here.

Sparkle App ? Operational
90 days ago
100.0 % uptime
Today
Outgoing Interbank Transfers ? Operational
90 days ago
100.0 % uptime
Today
Bill Payment ? Operational
90 days ago
99.53 % uptime
Today
Card Transactions ? Operational
90 days ago
100.0 % uptime
Today
Sparkle as a Service Operational
Account Funding with Card ? Operational
90 days ago
100.0 % uptime
Today
Account Opening Operational
90 days ago
100.0 % uptime
Today
BVN Validation ? Operational
90 days ago
100.0 % uptime
Today
OTP Operational
90 days ago
100.0 % uptime
Today
Email Verification Operational
90 days ago
100.0 % uptime
Today
Card Issuance Operational
90 days ago
100.0 % uptime
Today
Physical Cards Operational
90 days ago
100.0 % uptime
Today
Virtual Cards Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 7, 2022

No incidents reported today.

Oct 6, 2022

No incidents reported.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022
Resolved - This incident has been resolved.
Sep 26, 12:31 WEST
Investigating - Monitor Bills Monitor, on Collection Bills Monitor, did not run successfully. 6 request(s) ran and 6 test(s) failed.
Sep 24, 19:30 WEST
Sep 25, 2022

No incidents reported.

Sep 24, 2022
Resolved - This incident has been resolved.
Sep 24, 19:17 WEST
Investigating - Monitor Bills Monitor, on Collection Bills Monitor, did not run successfully. 6 request(s) ran and 6 test(s) failed.
Sep 24, 15:30 WEST
Resolved - Incident resolved
Sep 24, 15:17 WEST
Investigating - Monitor Bills Monitor, on Collection Bills Monitor, did not run successfully. 6 request(s) ran and 6 test(s) failed.
Sep 24, 02:30 WEST
Resolved - This incident has been resolved.
Sep 24, 02:12 WEST
Investigating - Monitor Bills Monitor, on Collection Bills Monitor, did not run successfully. 6 request(s) ran and 6 test(s) failed.
Sep 23, 14:01 WEST
Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23, 13:30 WEST
Investigating - Monitor NIP Monitor, on Collection NIP Monitor, did not run successfully. 3 request(s) ran and 0 test(s) failed.
Sep 23, 13:02 WEST
Resolved - This incident has been resolved.
Sep 23, 11:30 WEST
Investigating - Monitor NIP Monitor, on Collection NIP Monitor, did not run successfully. 3 request(s) ran and 1 test(s) failed.
Sep 23, 11:02 WEST